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Terms & Conditions

Reservations / Payment / Important Tips

Room reservations can only be accepted in writing. Package offers are only valid upon receipt of our written confirmation! In order to confirm your reservation, we ask that you send us a deposit of € 200 per person. Please transfer this sum to our account at the Volksbank (Acct. No.: 00620008237; Branch No. 42390; Swift-BIC Code: VBOEATWWINN), or provide us with your credit card number, to which we will then charge your deposit.

Payment: cash, EC-Card (please check with your bank to find out what your daily limit is in foreign countries), VISA, MasterCard.

Cancelations - sounds aggravating and it is aggravating. But no matter who you are, things do sometimes crop up.  That's why we ask: Please give us plenty of notice. We try our best to be tolerant. In the event of last-minute cancelations, we will be obliged to charge you your room rate of 70% - the same applies to premature departure. In all other instances, Austrian Hotel Guidelines will apply.

Holiday Cancelation Insurance: We offer and strongly recommend taking out holiday cancelation insurance. It is our goal to keep prices where they are. In the event of unforeseeable economic circumstances or changes in the VAT rates or local tourism taxes, we would unfortunately have to adjust our prices accordingly. This pricing information supersedes all previous versions.

May be subject to change. Not liable for errors or errata.